Refund Policy

Thanks for booking with Solent Art Club. Because I am a small, pop-up business, I have to commit to venue hire and materials in advance. Here is how my refund process works:

1. Cancellations

7 Days or More Notice: If you cancel at least 7 days before the workshop date, you are eligible for a full refund or a transfer to a future session.
Less than 7 Days Notice: Unfortunately, I cannot offer refunds or transfers for cancellations made within 7 days of the event, as your materials and space have already been paid for.

2. No-Shows

If you do not attend a workshop and have not notified me in advance, no refund or transfer will be issued.

3. Transferring Your Ticket

If you can’t make it, you’re welcome to send someone else in your place! Please just send me a quick email with their name so I know who to welcome.

4. If I Cancel

If a workshop is cancelled by Solent Art Club (due to illness, low numbers, or venue issues), you will be offered a full refund or a guaranteed spot at the rescheduled date.

5. How to Request a Refund

To request a cancellation, please email hello@solentartclub.co.uk with your booking reference and the date of the workshop. Refunds will be processed back to your original payment method within 5–10 working days.